Legal

Privacy Policy

Last updated: May 2026

Who We Are

AFK Petroleum FZC ("we", "us", or "our") is a Free Zone Company registered in the Hamriyah Free Zone Authority, Sharjah, United Arab Emirates, with its registered address at Plot No. 1F-14-19A, Hamriyah Free Zone, Sharjah, UAE. We are committed to protecting and respecting your privacy.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it. It applies to personal data processed through our website at this domain.

What Data We Collect

We collect personal data only when you voluntarily provide it to us. The types of personal data we may collect include:

  • Contact information: your first name, last name, email address, and company name, submitted through our contact form.
  • Message content: any information you include in your enquiry message.
  • Enquiry type: the category of enquiry you select (e.g. product off-take, feedstock supply, investment).
  • Technical data: IP address, browser type, operating system, and pages visited, collected automatically by our web server and hosting provider as part of standard server logging.

We do not collect sensitive personal data, financial account information, or identity documentation through this website.

How We Use Your Data

We use the personal data you provide for the following purposes:

  • To respond to your enquiry and communicate with you regarding your request.
  • To maintain records of business correspondence.
  • To improve the content and functionality of our website based on aggregated, anonymised usage data.

We will not use your personal data for marketing purposes without your explicit consent, and we will not use it for any purpose incompatible with the reason for which it was collected.

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Legitimate interests: responding to business enquiries submitted through our website is a legitimate business activity, and the processing is necessary for that purpose.
  • Consent: where required by applicable law, we will seek your consent before processing your data.

How We Share Your Data

We do not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. We may share your data in the following limited circumstances:

  • Service providers: with third-party providers who assist us in operating our website or responding to enquiries (such as email hosting providers), subject to appropriate confidentiality obligations.
  • Legal requirements: where we are required to disclose information by applicable law, regulation, or court order.
  • Business transfers: in connection with any merger, acquisition, or restructuring of AFK Petroleum FZC, where personal data may be transferred as part of the business assets.

Data Retention

We retain enquiry data for a period of up to 24 months from the date of receipt, after which it is securely deleted or anonymised, unless a longer retention period is required by law or is necessary to resolve a dispute or enforce our agreements.

Server log data is retained for a shorter period as determined by our hosting provider's standard practices.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include the use of secure server infrastructure and restricted internal access to personal data.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have the following rights in relation to your personal data:

  • Access: the right to request a copy of the personal data we hold about you.
  • Correction: the right to request that we correct any inaccurate or incomplete personal data.
  • Deletion: the right to request that we delete your personal data, subject to applicable legal obligations.
  • Restriction: the right to request that we restrict the processing of your personal data in certain circumstances.
  • Objection: the right to object to processing based on our legitimate interests.

To exercise any of these rights, please contact us through the enquiry form on our website. We will respond to your request within 30 days.

Third-Party Services

Our website embeds a Google Maps iframe on the Contact and Location pages. Google Maps is operated by Google LLC and may collect data in accordance with Google's own privacy policy, which is available at policies.google.com/privacy. We have no control over the data collected by Google through its services.

Our website uses fonts hosted by Google Fonts, which may collect standard server log data. Please refer to Google's privacy policy for further information.

Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. Any disputes arising in connection with this policy shall be subject to the jurisdiction of the courts of the United Arab Emirates.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us through our enquiry form.